Frequently Asked Questions (FAQs)
View our support articles for help with your services, and we answer a combination of typical queries to more complex scenarios you might encounter.
Domain Names
- What are your nameservers?
- How can I modify my hosts file?
- What is a nameserver?
- My www.domin.com doesn't work, but domain.com works fine (or vice-versa) - what's up?
- How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
- How do I add custom DNS before I use your nameservers?
Cloud Servers
- How to Set a Domain Name to IIS(Internet Information Server) on Windows Server?
- Initial Server Setup with Ubuntu 20.04
- How To Set Up a Firewall with UFW on Ubuntu 20.04
- Can I easily upgrade my Server at any time?
- What level of support is provided with a Cloud Server?
- Does a Cloud Server come with a control panel?
Backups
Web Hosting
- Accessing Your Control Panel via MyMegabitCloud
- Do you support React?
- Can I view my FTP, email address, or database passwords?
- How do I set up a cron job?
- Is ImageMagick supported?
- Can I enable GZIP Web Server Compression?
WordPress Hosting
- Do you offer WordPress CLI?
- What details should I use for a WordPress SMTP plugin?
- How do I add and use WordPress contact forms?
- How do I reset my WordPress user password?
- Do you support WordPress Network (Multisite)?
- What is WordPress?
SSL Certificates
- Can I point an A record to a package and get the free SSL certificate?
- Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?
- Can I install a third-party certificate?
- How can I generate a Certificate Signing Request?
- How do I activate my free SSL?
- Why should you use Force HTTPS on your website?
CDN
- What is POP3?
- Should you use POP3 or IMAP?
- I’ve reached my mailbox quota size. What can I do?
- What is email forwarding?
- What is SMTP?
- What are MX records?