With Megabit Cloud | Web Hosting, all mailboxes have a specific limit on data storage. It's unlikely that you should fill this out unless you're receiving a lot of spam or emails with large attachments.
All the emails and attachments in your mailbox are stored on a server, and each mailbox is given a specified amount of space. Once that space has been filled by email and data, you will no longer be able to receive emails.
To check your mailbox usage:
- Log in to cpanel.yourdomain.com and go to Email Accounts.
- Locate your mailbox, and the usage will be displayed next to it.
To resolve this issue, there a few options:
Could you order a Mailbox Quota Addon? You can increase your mailbox size in 10GB increments by ordering a Mailbox Quota Addon, available from the Mailbox Usage page.
Could you empty your trash within your mail client? When you delete emails from your inbox, they go into the trash folder, which means they still take up space on the server. Please ensure no emails you may need from the trash folder because clearing them from the server will mean permanently deleting them. Usually, you can right-click on the trash folder to select an option such as 'Erase Deleted Items' or 'Empty Trash.'. There are also settings in some mail clients that will automatically delete items when you send them to the trash, but if you accidentally delete an email, it will be gone permanently.
Could you clear your sent messages? Similar to messages stored in the Trash folder, sent items will remain on the server. Deleting your shipped items will not mean they are deleted from the recipient's mailbox, just the mailbox they were sent from. You can either go into the Sent Items folder and choose which emails you wish to delete or right-click and select “Delete.”
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