We know that getting a 'mailbox does not exist' message can be frustrating. You need to give it half an hour.
Mailbox password changes, webmail access, and sending/receiving email via a mail client are all available as soon as your mailbox has been created.
However, our MX servers can take up to 30 minutes to accept new emails for your new mailbox. If you receive a “Mailbox does not exist” bounce back to a new mailbox within 30 minutes of its setup, this should be nothing to worry about. It should resolve itself as soon as our MX configuration updates.
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